What Insurance We Accept

American Heritage Ambulance's top priority is, and will remain, quality patient care.  It is our goal to consistently make a difference in the lives we touch.  Our staff is committed to assisting with your medical transport needs.

How will I pay for my ambulance transport?

  • Medicare
  • Medicaid (Logisticare)
  • Private Insurance
  • Self-Pay (cash, check, credit card)
Medicare will only cover ambulance transports that meet medical necessity. What does Medicare consider “medically necessary” for ambulance coverage?

For Medicare to consider your ambulance transport to be medically necessary, it must meet the following criteria:

  • You must be transported to a hospital (physician’s offices, dentist’s offices, and urgent care centers are not covered).
  • You must be transported to the closest hospital capable of caring for your condition.
  • Your condition must be of sufficient severity that going by some other means such as private car, taxi, or method other than ambulance would be hazardous to your health. If you could go by some other means of transportation, Medicare will likely deny payment of your ambulance transport, even if the other means was not available at the time.

If your transport meets Medicare’s requirements for medical necessity:

  • Medicare will determine the “approved amount” for the level of service you required under Medicare’s guidelines.
  • You will owe any deductible you may have for the year plus 20% of Medicare’s approved amount.
  • If you have a Medicare supplemental policy, it may pay the 20% co-payment for you. AHA will bill the supplemental policy, as long as we have the correct information.

If your transport does not meet Medicare’s requirements for medical necessity:

You will be responsible for 100% of AHA’s billed amount, not Medicare’s approved amount.

How will I pay for my wheelchair transport?

  • Medicaid (Logisticare)
  • Self – Pay
-Medicare does not pay for wheelchair transports.
-Medicaid transports must be pre-approved by Logisticare.
 
If you have a question regarding a particular insurance provider, please contact us.

Payment Options

After your arranged transporation has been completed, American Heritage Ambulance will attempt to bill your insurance company from the information provided.  Once completed, all dedicutables, co-pays, and uncovered expenses will be billed.  To pay your invoice you may Contact Us by phone or mail a check to:

American Heritage Ambulance
9565 William Aiken Avenue
Ladson, S.C. 29456

American Heritage accepts the following forms of payment for services rendered:

  • Cash or Personal Check
  • Money Orders
  • Debit & Credit Cards - Visa, Master Card, American Express, & Discover

If you have any questions regarding your account, please contact us and we will be happy to assist you. 

 

What Can I Expect?

While each transport is different based on the acuity level of the patient, you can always expect a compassionate and knowledgable crew, equipped with cutting edge, reliable medical equipment, and clean, well maintained ambulances.  

Rest assured, our staff will always make the best decisions for the patient during transport to assure their comfort level and safety.  

 

 

Commonly Asked Questions

What is a private ambulance company?
A private ambulance company is a privately owned and opperated entity. Private companies often provide non-emergent transports as well as emergent transports, and in some cases will assist 911 services.  A private ambulance company such as American Heritage provides some services that government entities do not.

What should I consider when choosing a private ambulance company?
When choosing a private ambulance company you want to make sure that the company's certifications meet your specific needs.  Some individuals may only need Basic Life Support Services while others may need Advanced Life Support Services.  

You should also look for the company that offers you the most additional medical perks as possible for the price.  All to often, the lowest priced companies lack in quality and when transporting a loved one you want to be assured they will recieve the highest level of medical attention possible on their way to the hospital.

It is also important to consider whether or not a company has up to date and well maintained vehicles staffed with either a Paramedic and EMT (Advanced Life Support Services) or two EMT's (Basic Life Support Services) as well as the equipment required for transport.

The Hospital or Nursing Home my loved one is staying in has a contracted provider, can I request American Heritage?
Yes, you always have a choice in which company transports your loved one.  When the time arises for your loved one to be transported, you can request American Heritage as your preferred provider.  The hospital or nursing home will then make arrangements with us to transport your loved one.

Do you transport Diaylsis patients?
Yes, American Heritage transports diaylsis patients that meet wheel chair and stretcher criteria.

Do you offer services for ambulatory patients?
No, we do not offer services for ambulatory patients.

Do you accept insurance?
Yes, we accept most major insurances as well as most supplemental insurances, AARP, workers compensation insurance, and even auto insurance if the transport is the result of a car accident.  If you have questions about your individual insurance, you may call our office at (843)824-8447.

Why should I choose American Heritage over other transport companies?
You should choose American Heritage over other private ambulance services when you want to make sure that your loved one is being transported by a company that provides highly skilled and compassionate medical personel, well maintained, clean vehicles, and top of the line equipment. American Heritage is committed to upholding the values of Honor, Integrity, and Commitment each and every day.  We believe these values are what seperates us from our competitors.   

Who We Serve

American Heritage Ambulance serves over 15 counties in South Carolina and has service agreements with many health care providers.  We partner with several major hospitals and many health care entities.  Our ambulance services are easy to access with one call and we are available 24 hours a day, 7 days a week.  We will assist you in arranging the most appropriate level of transportation for each patient.

By providing a variety of transporation services,  we add value for our health care facility partners.  If you are a health care provider and need additional information regarding our health care transportation services or agreements,
Click Here to Contact Us.

Our clients and partners include but are not limited to:

  • Hospital Floors
  • Emergency Departments
  • Intensive/Critical Care Units (Adult, Pediatric, Neonatal)
  • Urgent Care Centers
  • Ground Transport of Air Medical Teams
  • Medical Offices (Including doctors appointments)
  • Surgery Centers
  • Long & Short Term Care Facilities
  • Assisted Living Facilities
  • Nursing Homes
  • Dialysis Centers
  • Hospice Facilities
  • Mutual Aid for 9-1-1 Emergency Medical Services
  • Private Citizens and Residences
  • Special Event Stand-by

 

 

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